The small print
Terms of use
Last updated: 16 September 2026. These terms govern your use of this website, operated by The Fleet Lab Ltd. By using the site you accept them.
About us
The Fleet Lab Ltd, 91 Rhyd-Y-Penau Road, Cardiff CF23 6PZ. Company No. 16976022, registered in England & Wales. VAT Registration No. 512 6931 03. We are an appointed representative of Commercial and Asset Finance Ltd, authorised and regulated by the Financial Conduct Authority (FCA Registration No. 729014). We act as a credit broker, not a lender.
No financial advice or offer
The content on this site, including the payment calculator, is for general information only. It is an illustration, not a quote, a personal recommendation or an offer of finance. Any finance is subject to status and eligibility, and to the terms of the relevant lender. Figures relating to tax and VAT are general guidance, not tax advice, treatment depends on your circumstances and the rules in force at the time.
Using the site
- You may use the site for lawful purposes and to make genuine enquiries about our services.
- You must not misuse the site, attempt to disrupt it, or submit false or automated enquiries.
- You are responsible for the accuracy of information you give us.
Intellectual property
The site’s content, branding and logos are owned by or licensed to The Fleet Lab Ltd and may not be reproduced without permission.
Liability
We take reasonable care to keep the site accurate and available, but we do not guarantee it is error-free or uninterrupted. To the extent permitted by law, we are not liable for any loss arising from reliance on the site’s general information. Nothing in these terms limits liability that cannot be limited by law.
Links
The site may link to third-party sites (for example WhatsApp). We are not responsible for their content or policies.
Governing law
These terms are governed by the laws of England & Wales, and disputes are subject to the courts of England & Wales.
Complaints
If you have a complaint about our service, please contact us:
- Email: contact@thefleetlab.co.uk
- Post: 91 Rhyd-Y-Penau Road, Cardiff CF23 6PZ
- Phone: 029 2003 4858
We will acknowledge your complaint within 3 business days and aim to resolve it within 8 weeks.
If you are not satisfied with our response, or we have not resolved your complaint within 8 weeks, you may refer it to the Financial Ombudsman Service:
- Website: www.financial-ombudsman.org.uk
- Phone: 0800 023 4567
- Email: complaint.info@financial-ombudsman.org.uk
- Post: Financial Ombudsman Service, Exchange Tower, London E14 9SR
Contact
Email contact@thefleetlab.co.uk or call 029 2003 4858. See also our privacy policy and cookie policy.
